What field service software actually costs in 2026

The sticker price is rarely the real price. Here's what a small shop should actually budget — seats, add-ons and the fees that aren't on the pricing page.

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The headline prices

For the two tools with public pricing, entry plans start at $49/mo for Jobber (Core, 1 user) and $79/mo for Housecall Pro (Basic, 1 user), both on monthly billing with roughly 25–35% off on annual. Workiz, FieldPulse and ServiceTitan all require a sales call for a number — budget more, especially for ServiceTitan, which is an enterprise platform.

Those two published numbers are the whole reason Jobber and Housecall Pro sit at the top of our field service software roundup: you can see the price, start a trial and be running jobs the same afternoon. With the quote-only tools, the number you get depends on your crew size, the modules you ask for and how the sales conversation goes.

Seat pricing vs flat plans: which one are you buying?

Pricing pages make this harder to see than it should be. There are really two models, and most tools blend them.

Per-seat pricing

You pay a base fee for the plan plus a charge for every additional user. The entry plans from Jobber and Housecall Pro work this way: one user included, then about $29/mo per extra seat on Jobber and $35/mo on Housecall Pro once you pass the included users. It is cheap to start and gets more expensive in a straight line as you hire.

Tiered plans with bundled users

Middle and upper tiers usually include a block of users and the features most shops actually want. The jump between tiers is the painful part: you often move up for one feature — routing, automations, QuickBooks sync — and pay for a bundle you only half use. Jobber's Connect/Grow and Housecall Pro's Essentials/Max are where most multi-tech shops land for exactly that reason.

Quote-only

Workiz, FieldPulse and ServiceTitan price after a conversation. That is not automatically worse — a 20-tech shop can sometimes negotiate a better per-tech rate than a published plan — but you cannot budget from the website, and you should expect onboarding or implementation fees to be part of the discussion, especially with ServiceTitan. Our Housecall Pro vs ServiceTitan comparison goes into when that jump is justified.

What pushes the bill up

• Seats. Entry plans cover one user. Add techs and you're paying per seat — about $29/mo each on Jobber, $35/mo each on Housecall Pro past the included users.
• Tiers. The features most shops actually want — routing, automations, reviews, QuickBooks sync — often sit on the middle tier, not the entry one. Jobber's Connect/Grow and Housecall Pro's Essentials/Max are where most shops land.
• Add-ons. Call tracking, marketing, extra automation and online-booking widgets can be paid extras depending on the tool.
• Payment processing. Taking cards in-app carries the usual ~2.6–3% per transaction. On real revenue this often dwarfs the subscription.

Add-ons: what tends to cost extra

This is where two tools with similar headline prices end up far apart. On Jobber, call tracking is an add-on and reviews and campaigns are add-ons; on Housecall Pro, reviews and campaigns come included on paid plans but the list of other paid add-ons is long. Workiz builds call tracking in natively, but on a paid phone tier. Before you compare monthly prices, write down the three features you cannot run without and check whether each one is included, on a higher tier, or a separate line item. The Jobber vs Housecall Pro table lays that out for the two most common choices.

Payment processing: the fee nobody budgets for

Every tool here lets customers pay by card in the field or from the invoice, and every one takes a cut — the usual ~2.6–3% per transaction. On a shop that puts $200,000 a year through cards, that is $5,200–6,000 a year, which is more than most small shops pay for the subscription itself. You cannot avoid processing entirely, but you can decide how much revenue flows through it, for example by taking bank transfers on large commercial invoices. Build the processing line into your budget before you pick a plan, not after the first statement arrives.

A realistic monthly budget

A solo operator can genuinely run on $49–79/mo plus processing. A 3–5 tech shop that wants routing and automations should plan for roughly $150–300/mo on Jobber or Housecall Pro once seats and the right tier are factored in. Past 15 techs, you're into custom-quote territory everywhere.

Year one, worked through

Take a one-truck shop on Jobber Core at $49/mo on monthly billing. That is $588 for the year in subscription. Suppose $60,000 of its revenue is paid by card: at 2.6–3%, processing adds $1,560–1,800. Year one lands around $2,150–2,400 all in, and roughly three-quarters of that is processing, not software.

Now take a four-tech shop that sits in the middle of our $150–300/mo range, say $225/mo. That is $2,700 a year in subscription. If $300,000 goes through cards, processing adds $7,800–9,000. Year one is roughly $10,500–11,700, and the subscription is again the minority of the bill. The pricing-page number is the wrong thing to argue about: keep seats tight and buy the tier you need, not the one you might grow into.

How to not overpay

Start on a trial on the lowest tier that has the one feature you can't live without, add seats only as you hire, and revisit the tier quarterly. Don't buy an enterprise tool for a small-shop problem. For the full comparison, see our field service software roundup.

Two more habits that save money: audit seats every quarter, because a tech who left in March is often still a paid user in September, and keep your accounting in QuickBooks rather than paying for reporting tiers you only need at tax time. Our guide to QuickBooks vs field service software explains how to split the two. And if you are not sure a paid tool is justified yet, the one-person shop guide covers the bare minimum worth paying for. Affiliate fees never change the prices quoted here; see how we make money.

Field service software cost questions